Want to know more about our personalised balloon decor & gifts?
To help you get your answers quickly, we’ve compiled a list of some of the most popular questions we’ve received along with our answers. If you need more information, get in touch.
Frequently asked questions
How can I order a personalised balloon gift?
You can simply send us an email to firstname.lastname@example.org OR send us a DM via instagram @bubbleitsydeny.
Can I purchase my own products to place inside a Bubble Gift?
Absolutely, you're more than welcome to drop off your gifts to be placed inside your bubble gift. We have drop off locations in Condell Park, Croydon Park & Guildford.
How do we pop the Bubble Gift?
You can pop the balloon with anything sharp (with catuion).
How can I be sure my balloon will last for as long as possible?
Keep balloons away from direct sunlight and warm places. Helium expands in warm temperatures so balloons can burst if left in front of windows, in conservatories, cars etc. Avoid very low temperatures too as they can affect the float time of the balloon, balloons prefer to be in comfortable room temperatures.
Are your balloons biodegradable?
The environment is very important to us, we do use biodegradable balloons.
Do you accept returns or exchanges?
Unfortunatley, we do not accept returns or exhanges as each gift is customised and tailored to every order.
How far in advanced should I place an order?
The sooner the better as some weeks get super busy.
How can I place an order for balloon decor?
Can I place anything in the bubble gift?
You can put almost anything that can be manipulated through a 10cm diameter. We do not recommend any sharp objects as it will pop the balloon.